Substantial Web Outage Impacts Dozens Websites and Mobile Apps

A widespread web disruption has affected many sites and mobile apps around the world, as users noting troubles accessing the internet following issues at Amazon’s web hosting system.

The affected apps include Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as several Amazon-owned operations like its key e-commerce website and the Ring doorbell device manufacturer.

Throughout Britain, the financial institution Lloyds was disrupted as well as its subsidiaries Halifax and Bank of Scotland, and further notifications of issues reaching the HMRC website on Monday morning. Also in the UK, many Ring customers used social media to report their security devices were not working.

In the UK alone, accounts of disruptions on specific applications totaled the tens of thousands for each app.

Amazon reported that the issue began in the Atlantic coast of the America at the cloud division, a division that offers vital online backbone for numerous businesses, who utilize capacity on AWS infrastructure. The cloud platform is the most extensive web hosting system.

Just after midnight (PDT) in the United States (8am BST), Amazon confirmed “elevated failure rates and latencies” for AWS services in a zone on the eastern US of the United States. The ripple effect was seen to disrupt services around the world, and the outage tracking website reporting issues with the corresponding services in multiple continents.

The monitoring service Thousand Eyes, a service that reports on online failures, additionally noted a surge in issues on the start of the week, with many of them located in Virginia, the region of the AWS US-East-1 zone where officials confirmed the problems started.

John Sanchez II
John Sanchez II

A Tokyo-based writer passionate about sharing Japanese culture and travel experiences with a global audience.